Cashy Privacy Policy
This Privacy Policy explains how Cashy.com collects, uses, stores, shares and protects personal data. It covers registration, gameplay, payments, support, identity checks and website use. It also explains legal grounds, retention, privacy rights, cookies, minors and contact with the Data Protection Officer. Each section starts with a simple summary, followed by the complete terms.
Personal Data Collection and Processing
Cashy collects data supplied by users, recorded through website use or received from trusted third parties. This can include account, payment, gaming, technical and identity-check information. Cashy uses it to provide services, process payments, meet legal duties, prevent fraud and improve the website. Data is protected and kept only as long as needed.
Complete terms: Cashy.com recognises that privacy matters. This policy explains how personal information is collected, used, shared, stored and protected under applicable data-protection requirements. The live policy was last updated on 30 January 2026.
The following definitions apply:
- Personal data means information linked to an identified or identifiable person.
- Processing means any action involving personal data, including collection, use, storage or disclosure.
- Data subject means the person whose personal data is being processed.
Cashy may obtain personal data in three ways. Users provide it directly during registration, gameplay, account use and support conversations. The website also collects some data automatically through cookies, tracking tools and usage monitoring. Other information may come from financial institutions, regulators and fraud-prevention services.
The main data categories include:
- Registration details such as name, date of birth, address, email and contact information.
- Official documents and other information used for KYC and AML checks.
- Bank or card details, deposits, withdrawals, winnings and transaction history.
- Gameplay, wagers, win and loss history, and game preferences.
- IP address, approximate location, device details and website-usage data.
- Other information needed to provide, maintain or improve the service.
Cashy processes this information to create and manage accounts, handle payments and provide gaming services. It is also used to support responsible play, meet gambling and AML duties, detect fraud or abuse, maintain security and improve website performance. Marketing messages are sent only where the required consent exists.
The legal grounds depend on the purpose. Contractual necessity supports services requested under the user agreement. Legal obligation covers gambling, AML and regulatory duties. Legitimate interests may apply to security, fraud prevention, analytics and service improvements. Consent applies to marketing and other optional processing.
Data Retention
Cashy keeps personal data only for as long as it is needed for legal, regulatory, contractual or valid business purposes. Financial and transaction records are retained for at least five years where AML rules require it. Some information may be kept longer if another legal duty or active dispute applies.
Data Security
Cashy uses technical and organisational safeguards, including encryption and restricted access. No online system can remove every risk, but access should be limited to people and providers with a valid purpose. If a personal-data breach requires notification, Cashy will inform affected users and relevant authorities as required by law.
The next section explains when data may be shared and how international transfers are protected.
Data Sharing and International Transfers
Cashy may share relevant personal data with service providers, authorities and parties involved in a business transaction. Data can also be processed outside a user’s home country, but suitable privacy and security safeguards should remain in place.
Complete terms: Cashy may disclose data to providers that support IT systems, storage, payments, marketing, legal services and other business functions. Information may also be provided to regulators, law-enforcement bodies, courts or other public authorities when the law requires or permits it.
If Cashy undergoes a merger, acquisition, reorganisation, restructuring or asset sale, relevant personal data may be shared with the parties involved. In every case, disclosure should be limited to what is needed for the specific purpose and handled under applicable privacy requirements.
International Data Transfers
Personal data may be stored or processed outside the user’s country. Cashy may protect these transfers through data-transfer agreements, contract terms, security controls or checks that the receiving country offers an adequate level of privacy protection. Users can contact the Data Protection Officer with questions about a transfer or recipient.
Data Protection Rights
Users can ask Cashy how their personal data is used, request access or corrections, object to some processing, and exercise other available rights. These rights can be limited by legal, AML, security, regulatory or contractual duties.
Complete terms: Available data-protection rights may include:
- Right to be informed: Receive clear information about data collection and use.
- Right of access: Request a copy of personal information held by Cashy.
- Right to rectification: Correct information that is inaccurate or incomplete.
- Right to object: Object to certain processing where the law allows it.
- Right to erasure: Request deletion when Cashy has no legal reason to keep the data.
- Right to portability: Receive eligible data in a portable format where applicable.
- Right to withdraw consent: Stop marketing or optional processing based on consent.
Withdrawing consent does not make earlier lawful processing invalid. Cashy may also refuse or limit deletion and restriction requests when records must be kept for financial, KYC, AML, fraud-prevention or regulatory reasons.
To exercise a privacy right, email the Data Protection Officer at [email protected]. Include enough detail to explain the request. Cashy may ask for information or documents to confirm the requester’s identity before releasing or changing personal data. Requests will be handled under applicable legal requirements.
Cookies and Similar Technologies
Cashy uses cookies and similar tools to run the website, remember settings, understand user activity and measure performance. Users can manage these tools through their browser and any cookie controls offered on the platform.
Complete terms: Cookies may support essential website functions, save preferences, analyse how visitors use the site and help Cashy improve its services. They may also support relevant marketing functions where these are legally allowed, and the required choices or consent have been provided.
Blocking or deleting cookies can affect how some pages and account features work. Users can manage or remove cookies through their browser settings and, where available, the platform’s cookie-preference controls. Continued website use may involve cookies under the selected settings and applicable policy terms.
Privacy Protection for Minors
Cashy is available only to people aged 18 or older. Minors cannot register or gamble, and personal data linked to a minor will be deleted if Cashy discovers that it was collected.
Complete terms: Cashy may request identity or age-verification documents before allowing full account access. A user who cannot prove that they meet the minimum age requirement may be refused access to the service.
If Cashy learns that it holds a minor’s personal data, it will take appropriate steps to remove that information. Parents and guardians should supervise children’s online activity and use parental-control tools where suitable. Account holders must never allow a minor to use their account or access gambling services through their devices.
Privacy Policy Updates and Contact Details
Cashy may update this Privacy Policy when laws, systems, services or business practices change. Significant changes will be communicated through an appropriate channel, and privacy questions can be sent to the Data Protection Officer.
Complete terms: Policy updates may reflect new legal or regulatory duties, changes to Cashy’s services or systems, revised data-processing practices, or new security and organisational measures. Cashy will notify users of important changes in a suitable way but does not promise one fixed notification method.
For questions, privacy requests or concerns about personal-data processing, contact:
- Data Protection Officer: [email protected]
Users can also use this address to exercise data-subject rights or ask about data sharing and international transfers. Cashy recommends reviewing this Privacy Policy from time to time to stay informed about how personal data is handled.